Cynteo Alert Bridge Documentation

Connect Azure Monitor alerts to SolarWinds Service Desk automatically

Roadmap

Upcoming features and enhancements for Cynteo Alert Bridge.


Q4 2025

🎯 High Priority

  • Custom Field Mapping - Map Azure properties to custom SolarWinds fields
  • ServiceNow Support - Expand beyond SolarWinds to ServiceNow
  • Teams Integration - Send notifications to Microsoft Teams
  • Advanced Filtering - Filter by resource tags, subscription, or resource group

📊 Enhancements

  • Dashboard - Real-time monitoring dashboard for alert processing
  • Analytics - Incident creation metrics and trends
  • Bulk Actions - Update multiple incidents at once

Q1 2026

🚀 New Features

  • Multi-Tenant Support - Manage multiple Azure tenants
  • Alert Enrichment - Add custom data to incidents
  • Workflow Automation - Custom actions on alert conditions
  • Incident Templates - Predefined templates for different alert types

🔧 Improvements

  • Performance - 50% faster processing for high-volume environments
  • Reliability - Enhanced retry logic and error recovery
  • Logging - Detailed execution logs with search

Q2 2026

🌟 Major Features

  • Jira Integration - Support for Jira Service Management
  • Slack Integration - Alert notifications in Slack
  • PagerDuty Bridge - Integrate with PagerDuty for on-call
  • Custom Webhooks - Send alerts to any HTTP endpoint

🎨 User Experience

  • Configuration UI - Web-based configuration portal
  • Alert Preview - Test alerts before deployment
  • Documentation Hub - Interactive guides and tutorials

Q3 2026

🔐 Enterprise Features

  • SSO Integration - Azure AD and SAML support
  • Audit Logging - Comprehensive audit trail
  • Compliance Reports - SOC 2, HIPAA, ISO compliance reporting
  • High Availability - Multi-region failover

📱 Mobile

  • Mobile App - iOS and Android app for incident management
  • Push Notifications - Real-time alert notifications

Future Considerations

Features under evaluation:

  • AWS CloudWatch integration
  • Google Cloud Monitoring integration
  • Kubernetes alert support
  • Custom alert aggregation rules
  • Machine learning for alert prioritization
  • Incident auto-remediation

Request a Feature

Have an idea? We’d love to hear it!

How to Submit

  1. Email: feedback@cynteocloud.com
  2. Subject: “Feature Request: [Your Feature]”
  3. Include:
    • Use case description
    • Expected behavior
    • Why it’s important to you

Community Voting

Join our Community Forum to:

  • Vote on proposed features
  • Discuss implementations
  • Share use cases
  • Connect with other users

Release Schedule

  • Major Versions - Quarterly (Q1, Q2, Q3, Q4)
  • Minor Updates - Monthly
  • Hotfixes - As needed

All updates are automatic and backward compatible.


Beta Program

Get early access to new features!

Benefits

  • ✅ Try features before general release
  • ✅ Provide feedback to shape development
  • ✅ Priority support
  • ✅ Exclusive webinars

Join Beta

Email beta@cynteocloud.com with:

  • Company name
  • Current Alert Bridge usage
  • Features you’re interested in

Stay Updated: Subscribe to release notes

Questions? Contact support@cynteocloud.com