Roadmap
Upcoming features and enhancements for Cynteo Alert Bridge.
Q4 2025 - Q1 2026
🎯 High Priority
- ConnectWise Support - Full integration with ConnectWise Manage and PSA
- Board-based routing
- Ticket owner assignment
- Company/contact mapping
- Priority and status sync
- MSP Portal - Centralized dashboard for managing multiple customer deployments
- Advanced Filtering - Filter by resource tags, subscription, or resource group
- Teams Integration - Send notifications to Microsoft Teams
📊 Enhancements
- Analytics Dashboard - Real-time monitoring across all deployments
- Usage Reporting - Per-customer usage metrics for MSPs
- Bulk Deployment - Deploy to multiple tenants simultaneously
Q2 2026
🚀 New Features
- ServiceNow Support - Enterprise ServiceNow integration
- Assignment group routing
- CMDB integration
- Custom field mapping
- Jira Service Management - Jira integration for development teams
- Alert Enrichment - Add custom data to incidents
- Workflow Automation - Custom actions on alert conditions
🔧 Improvements
- Performance - 50% faster processing for high-volume environments
- Reliability - Enhanced retry logic and error recovery
- Multi-region Failover - High availability across regions
Q3 2026
🌟 Major Features
- Slack Integration - Alert notifications in Slack channels
- PagerDuty Bridge - Integrate with PagerDuty for on-call management
- Custom Webhooks - Send alerts to any HTTP endpoint
- Mobile App - iOS and Android app for incident management
🎨 User Experience
- Configuration Portal - Web-based management interface
- Alert Preview - Test alerts before deployment
- Interactive Tutorials - Guided setup and configuration
Q4 2026 and Beyond
🔐 Enterprise Features
- SSO Integration - Azure AD and SAML support
- Audit Logging - Comprehensive audit trail
- Compliance Reports - SOC 2, HIPAA, ISO compliance reporting
- Advanced RBAC - Granular role-based access control
🌍 Multi-Cloud
- AWS CloudWatch Integration - Extend beyond Azure
- Google Cloud Monitoring - Multi-cloud support
- Kubernetes Alert Support - Container-native alerting
- Hybrid Cloud - On-premises and cloud unified
Future Considerations
Features under evaluation (based on customer demand):
- Machine learning for alert prioritization
- Incident auto-remediation workflows
- Custom alert aggregation rules
- White-label options for MSPs
- Advanced analytics and reporting
Request a Feature
Have an idea? We’d love to hear it!
How to Submit
- Email: feedback@cynteocloud.com
- Subject: “Feature Request: [Your Feature]”
- Include:
- Use case description
- Expected behavior
- Why it’s important to you
Community Voting
Join our Community Forum to:
- Vote on proposed features
- Discuss implementations
- Share use cases
- Connect with other users
Release Schedule
- Major Versions - Quarterly (Q1, Q2, Q3, Q4)
- Minor Updates - Monthly
- Hotfixes - As needed
All updates are automatic and backward compatible.
Beta Program
Get early access to new features!
Benefits
- ✅ Try features before general release
- ✅ Provide feedback to shape development
- ✅ Priority support
- ✅ Exclusive webinars
Join Beta
Email beta@cynteocloud.com with:
- Company name
- Current Cynteo Alert Bridge usage
- Features you’re interested in
Stay Updated: Subscribe to release notes
Questions? Contact support@cynteocloud.com