Configuration Options

Learn about the configuration options available during deployment of Cynteo Alert Bridge.

Required Settings

These are configured during initial deployment:

Variable	Type	Description	Example
`SOLARWINDS_API_TOKEN`	Secret	SolarWinds API token	`Bearer abc123...`
`SOLARWINDS_BASE_URL`	String	SolarWinds instance URL	`https://api.samanage.com`
`REQUESTER_EMAIL`	String	Default requester email	`azure@company.com`

These options can be configured during deployment to customize behavior:

Variable	Type	Default	Description
`INCIDENT_CATEGORY`	String	`"Infrastructure"`	Default category name
`INCIDENT_SUBCATEGORY`	String	`"Azure Monitor"`	Default subcategory
`ASSIGNEE_GROUP`	String	`null`	Auto-assign to team
`INCIDENT_PREFIX`	String	`"Azure Alert:"`	Prefix for incident names

Variable	Type	Default	Description
`SEV0_PRIORITY`	String	`"Critical"`	Priority for Sev0
`SEV1_PRIORITY`	String	`"High"`	Priority for Sev1
`SEV2_PRIORITY`	String	`"Medium"`	Priority for Sev2
`SEV3_PRIORITY`	String	`"Low"`	Priority for Sev3
`SEV4_PRIORITY`	String	`"Low"`	Priority for Sev4

Variable	Type	Default	Description
`SEVERITY_FILTER`	String	`null`	Only process these severities (comma-separated)
`IGNORE_RESOLVED`	Boolean	`false`	Don’t update incidents on resolution
`MIN_SEVERITY`	String	`null`	Minimum severity to process

Variable	Type	Default	Description
`DEDUP_WINDOW_HOURS`	Number	`24`	How long to track alerts for dedup
`MAX_DESCRIPTION_LENGTH`	Number	`32000`	Truncate descriptions
`TIMEZONE`	String	`"UTC"`	Timezone for timestamps
`ENABLE_DEBUG_LOGGING`	Boolean	`false`	Verbose logging

Note: Configuration options are set during deployment. Contact your administrator or support@cynteocloud.com for configuration changes.

These examples show how different settings affect incident creation:

{
  "SEV0_PRIORITY": "Critical",
  "SEV1_PRIORITY": "High",
  "SEV2_PRIORITY": "Medium",
  "SEV3_PRIORITY": "Low",
  "SEV4_PRIORITY": "Low"
}

Only create incidents for critical and high severity:

{
  "SEVERITY_FILTER": "Sev0,Sev1"
}

Or use minimum severity:

{
  "MIN_SEVERITY": "Sev2"
}

{
  "INCIDENT_CATEGORY": "Cloud Services",
  "INCIDENT_SUBCATEGORY": "Azure Monitoring",
  "ASSIGNEE_GROUP": "Cloud Operations Team"
}

For different environments (dev/staging/prod), use different prefixes:

Production:

{
  "INCIDENT_PREFIX": "[PROD] Azure Alert:",
  "ASSIGNEE_GROUP": "Production Support"
}

Staging:

{
  "INCIDENT_PREFIX": "[STAGING] Azure Alert:",
  "ASSIGNEE_GROUP": "Dev Team"
}

The deployment wizard collects these settings and applies them automatically. All configuration is managed by your Azure administrator.

For questions about your specific configuration or to request changes, contact support@cynteocloud.com.